Help Line

Please visit our frequently asked questions (FAQ) section (before calling us). This page provides answers to a list of typical questions that callers ask regarding a particular subject. If you have a query about “a bag which was not picked up on the marked collection day”, would like to know “when is collection day” or have a complaint, please

5 + 13 =

or call Charity bag collection helpline

0333 6666 777

Lines open 8:00 am – 5:00 pm

Monday – Friday